Antica Sicilia :
A modern, seamless e-commerce platform connected to the POS to simplify management and boost sales
Antica Sicilia is an artisanal pizzeria based in Rebecq, renowned for the quality of its products and traditional Sicilian craftsmanship. With the opening of a new pizzeria in Nivelles in February 2025, the goal was to professionalize order management and deliver a seamless customer experience, both in-house and online.
Mission
Rethink and redevelop the entire digital presence to create a modern, automated customer journey, while connecting the website to the unTill® POS system and streamlining internal management of orders and products.
Challenge
The existing website no longer met the business needs: unconfirmed orders, manual time slot management, no delivery tracking, and limited visibility on internal operations. The goal was to digitize the customer journey, automate internal workflows, and provide an easy-to-manage interface all while meeting the project’s technical constraints.
Solution
A modern, responsive showcase website that’s easy to manage.
An intuitive e-commerce platform allowing customers to select dishes, pay online or on-site, and create personal accounts.
A custom back office for managing orders, delivery staff, time slots, and payments.
In detail
Audit and project scoping
Analysis of the existing order journey, identification of friction points, and assessment of operational constraints linked to manual management and POS integration.
UX/UI design and prototyping
Creation of a seamless user journey, integrating time slot logic, ordering options, and customer tracking features.
Headless e-commerce development
Implementation of a React x Next.js architecture connected to Medusa, delivering a fast, modular, and scalable website.
unTill® POS integration
Automatic synchronization of orders, payments, and availabilities eliminating double entries and processing errors.
Custom Back-Office Development
Development of an internal tool to manage orders, delivery staff, and production slots in real time.
Testing Phase and Continuous Iterations
Complete system interface, UX adjustments, and preparation for the launch of the new restaurant in Nivelles.
Support and Skills Transfer
Training the team on using the CMS and back-office to ensure autonomy and skill development.
Results
- Deliverables: showcase website, ordering site, back-office, and POS integration.
- Quantitative improvements: reduced order processing time, fewer errors, improved customer tracking, saving one hour per day on manual ticket closing, and an expected +25% online conversion rate within 3 months.
- Qualitative feedback: fast and intuitive interface, better operational visibility, increased satisfaction for both customers and internal teams.